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Only at Universal Orlando® Resort will you find two amazing theme parks and non-stop nightlife. Here you can experience the action and excitement of the movies at Universal Studios® theme park; the incredible universe of myths, legends and Super Heroes at Universal's Islands of Adventure® theme park and non-stop nightlife at Universal CityWalk®, Orlando's hottest spot for entertainment. Two amazing theme parks, one great holiday... Universal Orlando® Resort.
HOW IT WORKS
- Real tickets sent by recorded delivery
- Avoid any price increases at the venue
- Avoid the queues - go straight in
- No need to worry about currency fluctuations
- No hidden extra charges - what you see is what you pay
- You are purchasing through an authorised supplier of tickets
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All tickets and services sold by 365 Tickets and its associated affiliate websites are contracted by and supplied to 365 Tickets directly or by an authorised regional agent.
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| UNIVERSAL'S ISLAND OF ADVENTURE®
At the Islands of Adventure® theme park, you will take an amazing journey through five awe-inspiring islands, each one featuring exciting adventures that bring your favourite stories to life. Explore Seuss Landing™, The Lost Continent®, Jurassic Park®, Toon Lagoon® and Marvel Super Hero Island®, where the world's most state-of-the-art rides and attractions challenge all your senses.
UNIVERSAL STUDIOS®
Ride the Movies® at Universal Studios® theme park, the number one movie studio theme park in the world. It's the only place where you can blast off on the new Jimmy Neutron's Nicktoon Blast® and enjoy the all new Shrek 4-D™. Save the earth from aliens on the interactive ride Men in Black™ Alien Attack™. Soar through time and space on Back to the Future Ride®. Plunge into 3-D cyber-adventure Terminator 2:3-D™ and have a ball in Woody Woodpecker's KidZone®.
UNIVERSAL CITYWALK®
Orlando's hottest spot for entertainment, CityWalk®, is home to the best in live music, casual and fine dining, dancing, shopping, state-of-the-art films and more! Only at CityWalk® will you find the world's largest Hard Rock Cafe® Orlando and enjoy 200mph thrills of the officially sanctioned NASCAR®-themed restaurant, NASCAR Cafe™ Orlando. Sip the ultimate margarita at Jimmy Buffett's® Margaritaville®, reggae the night away at Bob Marley - a Tribute to Freedom and enjoy the extraordinary cuisine at Emeril's® Restaurant Orlando. The list goes on! From early in the morning until late in the evening, no matter what mood you are in, CityWalk® has it all.
FANTASTIC BENEFIT - UNIVERSAL EXPRESS SM RIDE ACCESS
Enjoy the extra benefit of Universal ExpressSM ride access to the attractions at both Universal Studios® and Islands of Adventure® theme parks. Visit the Universal ExpressSM entrances to receive a card with a reserved ride time, and ride without waiting! There's no better way to get the most out of your day! Restrictions apply. |
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| Universal Studios® and Islands of Adventure are open 365 days a year. Operating hours normally begin at 9am and closing times vary.
After a day at the theme parks, head to Universal CityWalk® where you can relax, unwind and enjoy great food, cold drinks and live music!
Universal CityWalk® operating hours are from 11:00 to 02:00, 365 days a year. |
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| From Orlando International Airport:
1) Take the SR-528 West 11 miles to I-4 East
2) Take I-4 East 2 miles to exit 75A
3) Follow the signs to Universal Orlando's main parking garage or to one of the three (3) resort hotels
From I-4 Eastbound (Disney/Lake Buena Vista/Kissimmee):
1) Take I-4 East to exit 75A
2) Follow the signs to Universal Orlando's main parking garage or to one of the three (3) resort hotels
From I-4 Westbound (Downtown Orlando):
1) Take I-4 West to exit 74B
2) Follow the signs to Universal Orlando's main parking garage or to one of the three (3) resort hotels |
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| General Parking
The enclosed parking garage utilizes moving sidewalks, escalators and elevators, on-site wheelchair rental, and an on-site kennel. Vehicles can leave the garage and return the same day by stopping at the toll plaza upon re-entry and presenting their parking ticket.
Daily parking fees per vehicle:
- Cars, Vans, & Motorcycles: $11.00
- RVs & Trailers: $12.00
- Preferred Parking: Available for automobiles for just a few extra dollars.
Please note that FREE PARKING is available after 6:00pm in the Universal Orlando® parking garages, except on designated special event nights, and excluding Valet Parking.
Valet Parking
Valet parking is available for cars and vans at a charge of $18.00. Upon arrival to Universal Orlando® Resort, follow the signs to Valet Parking.
Vehicle Assistance - If you should experience car problems while visiting, battery jumps are provided as a courtesy to our guests. If further assistance is needed, raise your hood if possible, and report your vehicle's location to any parking attendant for assistance.
There are also call boxes located throughout the parking garage which can be used to contact Security. |
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| First Aid
At Universal Studios Florida, a First Aid Station is located at Family Services, located near the Studio Audience Center. The main Health Services station is located on Canal Street between the New York Street Set and the San Francisco Street Set, right across from Beetlejuice's Graveyard Revue™.
At Islands of Adventure, First Aid is located inside the Guest Services Lobby, just to the right of the main entrance turnstiles. The main Health Services station is in Sinbad's Village within The Lost Continent®. Look for the Red Cross across from Oasis Coolers.
Child / Babywatch Areas
These areas are available at each attraction, at each park, to allow parents to take turns watching their child while the other rides. For further information or instructions, please ask a ride attendant upon arrival to the theme park.
Restrooms
Restroom facilities are located throughout both of the theme parks and the CityWalk entertainment complex. All restrooms have wheelchair-accessible facilities and offer diaper-changing areas in both the men's and women's restrooms in the theme parks.
A companion restroom is available at Family Services at Universal Studios Florida. At Islands of Adventure, a companion restroom is available at both First Aid locations.
Nursing Facilities/Companion Restrooms
Nursing facilities and a companion restroom are available at Family Services, located to the left of the Vacation Services area in Universal Studios Florida and at First Aid in Islands of Adventure. Diaper-changing facilities are available at all restrooms.
Telephones
Telephones are conveniently located throughout the theme parks near the restrooms and next to the main entrance and exit turnstiles. At Universal CityWalk, you can find telephones next to the Guest Services window and near the main public restrooms.
For guests with hearing impairments, Telecommunication Devices for the Deaf (TDDs) are located at the Guest Services Office and Health Services. Pay telephones with amplification devices are located throughout each of the parks and Universal CityWalk.
Kennel Boarding
Guests can board their pets for the day (no overnight boarding) at the Studio Kennel. Located in the parking structure, boarding costs $10.00 per pet per day and will close 2 hours after the last park closes. There is a phone outside the kennel to contact security to assist in picking up a pet after the kennel has closed.
Guests must provide food and return periodically to walk their pet(s). Upon arrival to the parking garage, ask the toll-plaza attendant for directions to the Studio Kennel.
Postal Services
Guests may purchase U.S. postage stamps from a stamp machine and deposit mail for the U.S. Postal Service in the locker area near the exit restrooms at Universal Studios Florida. At Islands of Adventure® a stamp machine can be found in the Trading Company Gift Shop. |
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| Every theme park is different but here are some generic tips to help with your visit, whichever theme park you are going to:
- Buy your tickets online before you go so you don’t have to worry about queuing when you get there!
- Make sure you understand what your ticket includes before you book, as the tickets might have certain restrictions.
- If you can, pick a good time of the year to travel: think about the weather, number of visitors, special events or firework nights.
- Get to the theme parks early to avoid too much overcrowding and queuing at the rides and water parks.
- Try going on the most popular rides at lunch or later in the day, when everyone else has already been.
- Try not to eat too many hot dogs before you go on the biggest ride of the park!
- Bring snacks and drinks, this will help you save money when it’s a long day and you or your kids need refreshments.
- Meeting point: always arrange one, as someone is bound to get lost if it’s a large park and it’s busy!
- This is common sense, but remember to buy gifts and merchandise at the end of the day so you’re not carrying everything around with you.
- Normally there are lockers too if you have any other items you want to get rid of at the beginning of the day.
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| UNIVERSAL'S ISLAND OF ADVENTURE®
At the Islands of Adventure® theme park, you will take an amazing journey through five awe-inspiring islands, each one featuring exciting adventures that bring your favourite stories to life. Explore Seuss Landing™, The Lost Continent®, Jurassic Park®, Toon Lagoon® and Marvel Super Hero Island®, where the world's most state-of-the-art rides and attractions challenge all your senses.
UNIVERSAL STUDIOS®
Ride the Movies® at Universal Studios® theme park, the number one movie studio theme park in the world. It's the only place where you can blast off on the new Jimmy Neutron's Nicktoon Blast® and enjoy the all new Shrek 4-D™. Save the earth from aliens on the interactive ride Men in Black™ Alien Attack™. Soar through time and space on Back to the Future Ride®. Plunge into 3-D cyber-adventure Terminator 2:3-D™ and have a ball in Woody Woodpecker's KidZone®.
UNIVERSAL CITYWALK®
Orlando's hottest spot for entertainment, CityWalk®, is home to the best in live music, casual and fine dining, dancing, shopping, state-of-the-art films and more! Only at CityWalk® will you find the world's largest Hard Rock Cafe® Orlando and enjoy 200mph thrills of the officially sanctioned NASCAR®-themed restaurant, NASCAR Cafe™ Orlando. Sip the ultimate margarita at Jimmy Buffett's® Margaritaville®, reggae the night away at Bob Marley - a Tribute to Freedom and enjoy the extraordinary cuisine at Emeril's® Restaurant Orlando. The list goes on! From early in the morning until late in the evening, no matter what mood you are in, CityWalk® has it all.
FANTASTIC BENEFIT - UNIVERSAL EXPRESS SM RIDE ACCESS
Enjoy the extra benefit of Universal ExpressSM ride access to the attractions at both Universal Studios® and Islands of Adventure® theme parks. Visit the Universal ExpressSM entrances to receive a card with a reserved ride time, and ride without waiting! There's no better way to get the most out of your day! Restrictions apply. |
|
|
|
| Universal Studios® and Islands of Adventure are open 365 days a year. Operating hours normally begin at 9am and closing times vary.
After a day at the theme parks, head to Universal CityWalk® where you can relax, unwind and enjoy great food, cold drinks and live music!
Universal CityWalk® operating hours are from 11:00 to 02:00, 365 days a year. |
|
|
|
| From Orlando International Airport:
1) Take the SR-528 West 11 miles to I-4 East
2) Take I-4 East 2 miles to exit 75A
3) Follow the signs to Universal Orlando's main parking garage or to one of the three (3) resort hotels
From I-4 Eastbound (Disney/Lake Buena Vista/Kissimmee):
1) Take I-4 East to exit 75A
2) Follow the signs to Universal Orlando's main parking garage or to one of the three (3) resort hotels
From I-4 Westbound (Downtown Orlando):
1) Take I-4 West to exit 74B
2) Follow the signs to Universal Orlando's main parking garage or to one of the three (3) resort hotels |
|
|
|
| General Parking
The enclosed parking garage utilizes moving sidewalks, escalators and elevators, on-site wheelchair rental, and an on-site kennel. Vehicles can leave the garage and return the same day by stopping at the toll plaza upon re-entry and presenting their parking ticket.
Daily parking fees per vehicle:
- Cars, Vans, & Motorcycles: $11.00
- RVs & Trailers: $12.00
- Preferred Parking: Available for automobiles for just a few extra dollars.
Please note that FREE PARKING is available after 6:00pm in the Universal Orlando® parking garages, except on designated special event nights, and excluding Valet Parking.
Valet Parking
Valet parking is available for cars and vans at a charge of $18.00. Upon arrival to Universal Orlando® Resort, follow the signs to Valet Parking.
Vehicle Assistance - If you should experience car problems while visiting, battery jumps are provided as a courtesy to our guests. If further assistance is needed, raise your hood if possible, and report your vehicle's location to any parking attendant for assistance.
There are also call boxes located throughout the parking garage which can be used to contact Security. |
|
|
|
| First Aid
At Universal Studios Florida, a First Aid Station is located at Family Services, located near the Studio Audience Center. The main Health Services station is located on Canal Street between the New York Street Set and the San Francisco Street Set, right across from Beetlejuice's Graveyard Revue™.
At Islands of Adventure, First Aid is located inside the Guest Services Lobby, just to the right of the main entrance turnstiles. The main Health Services station is in Sinbad's Village within The Lost Continent®. Look for the Red Cross across from Oasis Coolers.
Child / Babywatch Areas
These areas are available at each attraction, at each park, to allow parents to take turns watching their child while the other rides. For further information or instructions, please ask a ride attendant upon arrival to the theme park.
Restrooms
Restroom facilities are located throughout both of the theme parks and the CityWalk entertainment complex. All restrooms have wheelchair-accessible facilities and offer diaper-changing areas in both the men's and women's restrooms in the theme parks.
A companion restroom is available at Family Services at Universal Studios Florida. At Islands of Adventure, a companion restroom is available at both First Aid locations.
Nursing Facilities/Companion Restrooms
Nursing facilities and a companion restroom are available at Family Services, located to the left of the Vacation Services area in Universal Studios Florida and at First Aid in Islands of Adventure. Diaper-changing facilities are available at all restrooms.
Telephones
Telephones are conveniently located throughout the theme parks near the restrooms and next to the main entrance and exit turnstiles. At Universal CityWalk, you can find telephones next to the Guest Services window and near the main public restrooms.
For guests with hearing impairments, Telecommunication Devices for the Deaf (TDDs) are located at the Guest Services Office and Health Services. Pay telephones with amplification devices are located throughout each of the parks and Universal CityWalk.
Kennel Boarding
Guests can board their pets for the day (no overnight boarding) at the Studio Kennel. Located in the parking structure, boarding costs $10.00 per pet per day and will close 2 hours after the last park closes. There is a phone outside the kennel to contact security to assist in picking up a pet after the kennel has closed.
Guests must provide food and return periodically to walk their pet(s). Upon arrival to the parking garage, ask the toll-plaza attendant for directions to the Studio Kennel.
Postal Services
Guests may purchase U.S. postage stamps from a stamp machine and deposit mail for the U.S. Postal Service in the locker area near the exit restrooms at Universal Studios Florida. At Islands of Adventure® a stamp machine can be found in the Trading Company Gift Shop. |
|
|
|
| Every theme park is different but here are some generic tips to help with your visit, whichever theme park you are going to:
- Buy your tickets online before you go so you don’t have to worry about queuing when you get there!
- Make sure you understand what your ticket includes before you book, as the tickets might have certain restrictions.
- If you can, pick a good time of the year to travel: think about the weather, number of visitors, special events or firework nights.
- Get to the theme parks early to avoid too much overcrowding and queuing at the rides and water parks.
- Try going on the most popular rides at lunch or later in the day, when everyone else has already been.
- Try not to eat too many hot dogs before you go on the biggest ride of the park!
- Bring snacks and drinks, this will help you save money when it’s a long day and you or your kids need refreshments.
- Meeting point: always arrange one, as someone is bound to get lost if it’s a large park and it’s busy!
- This is common sense, but remember to buy gifts and merchandise at the end of the day so you’re not carrying everything around with you.
- Normally there are lockers too if you have any other items you want to get rid of at the beginning of the day.
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