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Universal Orlando comprises two great theme parks side- by- side, plus a dazzling entertainment complex, and three fantastic themed hotels - Portofino Bay, Hard Rock Hotel, and the Royal Pacific
You can submerge yourself into the middle of major motion picture action in Universal Studios® movie theme park, or take the challenge of some amazing rides and attractions in Orlando’s next generation theme park - Islands of Adventure® that will have nerve ends tingling.
You can also enjoy one of Orlando’s hottest entertainment venues, the Universal CityWalk® - a great centre for entertainment with a superb array of restaurants, shops and nightclubs.
Any holiday to Florida should include a visit to this unforgettable resort. One of the neat points is that the three hotels, Universal CityWalk® and the two theme parks are all conveniently located within a short walk or complimentary shuttle or water taxi ride away from each other
HOW IT WORKS
E-Voucher sent through to you once the booking is confirmed
Avoid any price increases at the venue
Avoid the queues - go straight in
No hidden extra charges - what you see is what you pay
You are purchasing through an authorised supplier of tickets
TERMS & CONDITIONS
VOUCHER DELIVERY
Your voucher will be sent to you 4 week's prior to your departure.
For bookings within 4 weeks, then your e-ticket will be sent to you within 3 working days.
CANCELLATIONS
For all bookings made within 8 weeks of visit date, all cancellations will be at the Supplier's discretion.
For all bookings made 8 weeks or more prior to visit date, a £25 cancellation fee will apply.
PLEASE DO NOT MAKE A BOOKING FOR SEAWORLD ORLANDO UNTIL YOU HAVE READ & UNDERSTOOD THESE TERMS AND CONDITIONS.
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All tickets and services sold by 365 Tickets and its associated affiliate websites are contracted by and supplied to 365 Tickets directly or by an authorised regional agent.
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Universal Studios®
Universal Studios® is set round a huge lagoon, and is divided into six main areas. They are all quite similar, and can get a little confusing, so it's worth getting a map as you enter the park, and keeping it handy. The areas are called The Front Lot; Production Central; New York San Francisco/Amity; Expo Centre; Woody Woodpecker's KidZone This is a real motion picture studio, but you'll go beyond the screen and experience an incredible array of rides, shows, film sets and attractions. Soar through time and space on Back to the Future the Ride, survive the eye of a tornado in Twister- Ride it Out; and save the earth from aliens in the hugely popular interactive ride Men In Black Alien Attack. Whatever else you do, don't miss the spectacular 3D show, cyber adventure TERMINATOR 2: 3-D! Old favourites like Jaws and Earthquake are still going strong and there's plenty to enthral younger children too with Woody Woodpecker's KidZone, Fievel's Playland and A Day in the Park with Barney.
Islands of Adventure®
Located right next door to Universal Studios®, is Islands of Adventure®. Opened in May 1999 by Steven Spielberg, this park is possibly the best in Florida, and certainly has the most thrill rides, possibly more than the othe parks put together. The thrills and unexpected adventures of the world's most cutting-edge rides, attractions and interactive shows challenge all your senses. This adrenalin-busting park is aimed at kids of 8 and above, their parents, and especially teenagers! The Jurassic Park River Adventure climaxes with an 85-foot plunge - the longest, fastest, steepest water descent ever built. Other groundbreaking rides include the inverted near-miss roller coaster Duelling Dragons in the Lost Continent, the Incredible Hulk Coaster® and The Amazing Adventures of Spider ManTM in Marvel Super-Hero Island®. There is also a great time for younger children in Seuss LandingTM, which includes the innovative Cat in the Hat ride, and Toon Lagoon, with its world of cartoon and comic strip characters and wacky water rides like Popeye and Bluto's Bilge Rat Barges.
Universal CityWalk®
Conveniently located at the entrance to both theme parks, Universal CityWalk® is a thirty acre hotspot for entertainment in Orlando. Here you will find fantastic live music, fine and casual dining, shopping, dancing, bars, clubs and of course movies with the twenty screen Universal Cineplex.
Among the distinctly themed venues are many inspired by legendary figures of popular culture. Listen to live reggae at Bob Marley-A Tribute to Freedom, or just let the good times roll in Jimmy Buffett's Margaritaville (a great place to end the day with a soothing marguerita!).
Rock 'n' roll at Motown Café; the world's largest Hard Rock Café; the music, art, dance and cuisine of the Latin Quarter. Enjoy great food and the excitement of professional basketball at NBA City, the sophisticated cuisine of Emeril's Restaurant ; or dance the night away at the Groove. There's almost always something going on! In addition to the live nightly entertainment in the clubs, you may also see street performers, acrobats and dancers: a huge outdoor concert or a variety of special events from beer festivals to barbecues. |
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| Universal Studios® and Islands of Adventure are open 365 days a year. Operating hours normally begin at 09:00 and closing times vary.
After a day at the theme parks, head to Universal CityWalk® where you can relax, unwind and enjoy great food, cold drinks and live music!
Universal CityWalk® operating hours are from 11:00 to 02:00, 365 days a year. |
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| From Orlando International Airport:
1) Take the SR-528 West 11 miles to I-4 East
2) Take I-4 East 2 miles to exit 75A
3) Follow the signs to Universal Orlando's main parking garage or to one of the three (3) resort hotels
From I-4 Eastbound (Disney/Lake Buena Vista/Kissimmee):
1) Take I-4 East to exit 75A
2) Follow the signs to Universal Orlando's main parking garage or to one of the three (3) resort hotels
From I-4 Westbound (Downtown Orlando):
1) Take I-4 West to exit 74B
2) Follow the signs to Universal Orlando's main parking garage or to one of the three (3) resort hotels |
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| General Parking
The enclosed parking garage utilizes moving sidewalks, escalators and elevators, on-site wheelchair rental, and an on-site kennel. Vehicles can leave the garage and return the same day by stopping at the toll plaza upon re-entry and presenting their parking ticket.
Valet Parking
Vehicle Assistance - If you should experience car problems while visiting, battery jumps are provided as a courtesy to our guests. If further assistance is needed, raise your hood if possible, and report your vehicle's location to any parking attendant for assistance.
There are also call boxes located throughout the parking garage which can be used to contact Security.
Additional fees will apply. |
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| First Aid
At Universal Studios Florida, a First Aid Station is located at Family Services, located near the Studio Audience Center. The main Health Services station is located on Canal Street between the New York Street Set and the San Francisco Street Set, right across from Beetlejuice's Graveyard Revue™.
At Islands of Adventure, First Aid is located inside the Guest Services Lobby, just to the right of the main entrance turnstiles. The main Health Services station is in Sinbad's Village within The Lost Continent®. Look for the Red Cross across from Oasis Coolers.
Child / Babywatch Areas
These areas are available at each attraction, at each park, to allow parents to take turns watching their child while the other rides. For further information or instructions, please ask a ride attendant upon arrival to the theme park.
Restrooms
Restroom facilities are located throughout both of the theme parks and the CityWalk entertainment complex. All restrooms have wheelchair-accessible facilities and offer diaper-changing areas in both the men's and women's restrooms in the theme parks.
A companion restroom is available at Family Services at Universal Studios Florida. At Islands of Adventure, a companion restroom is available at both First Aid locations.
Nursing Facilities/Companion Restrooms
Nursing facilities and a companion restroom are available at Family Services, located to the left of the Vacation Services area in Universal Studios Florida and at First Aid in Islands of Adventure. Diaper-changing facilities are available at all restrooms.
Telephones
Telephones are conveniently located throughout the theme parks near the restrooms and next to the main entrance and exit turnstiles. At Universal CityWalk, you can find telephones next to the Guest Services window and near the main public restrooms.
For guests with hearing impairments, Telecommunication Devices for the Deaf (TDDs) are located at the Guest Services Office and Health Services. Pay telephones with amplification devices are located throughout each of the parks and Universal CityWalk.
Kennel Boarding
Guests can board their pets for the day (no overnight boarding) at the Studio Kennel. Located in the parking structure, boarding costs $10.00 per pet per day and will close 2 hours after the last park closes. There is a phone outside the kennel to contact security to assist in picking up a pet after the kennel has closed.
Guests must provide food and return periodically to walk their pet(s). Upon arrival to the parking garage, ask the toll-plaza attendant for directions to the Studio Kennel.
Postal Services
Guests may purchase U.S. postage stamps from a stamp machine and deposit mail for the U.S. Postal Service in the locker area near the exit restrooms at Universal Studios Florida. At Islands of Adventure® a stamp machine can be found in the Trading Company Gift Shop. |
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| Every theme park is different but here are some generic tips to help with your visit, whichever theme park you are going to:
- Buy your tickets online before you go so you don’t have to worry about queuing when you get there!
- Make sure you understand what your ticket includes before you book, as the tickets might have certain restrictions.
- If you can, pick a good time of the year to travel: think about the weather, number of visitors, special events or firework nights.
- Get to the theme parks early to avoid too much overcrowding and queuing at the rides and water parks.
- Try going on the most popular rides at lunch or later in the day, when everyone else has already been.
- Try not to eat too many hot dogs before you go on the biggest ride of the park!
- Bring snacks and drinks, this will help you save money when it’s a long day and you or your kids need refreshments.
- Meeting point: always arrange one, as someone is bound to get lost if it’s a large park and it’s busy!
- This is common sense, but remember to buy gifts and merchandise at the end of the day so you’re not carrying everything around with you.
- Normally there are lockers too if you have any other items you want to get rid of at the beginning of the day.
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