| Wheelchair, buggy and electric scooter hire
Wheelchairs and children’s buggies are available from our wheelchair and buggy hire station at the main gate on a first come, first serve basis. Please note that a hire charge of £5 applies and a cash deposit of £10 is required per wheelchair / buggy.
Electric scooters are available from our wheelchair and buggy hire station at the main gate on a first come, first serve basis. Please note that a hire charge of £10 applies and a cash deposit of £30 is required per electric scooter.
Nursing Mums & Baby Changing
Nursing Mothers and Baby Changing facilities are located in Thomas Land (which has a private room available for nursing mothers), the Cafeteria, opposite the Rainforest Pizza Café and opposite the Cedar fish and chips.
Baby changing facilities can be found in all of our toilet facilities.
Nappies and other essential baby care items can be purchased from the Toy Shop which is conveniently located in the centre of the park.
Medical Centre
Manned by qualified staff which is located in the centre of the park opposite the Sombrero (Mexican hat) ride. Situated next to the 4D Cinema in Central Plaza.
Lost Property
Misplaced your property? It may have already been handed in to Guest Services so be sure to check.
Disabled Access
Guests who may require further assistance, please contact our Guest Services department prior to your visit to see how we can help you get the most out of your visit.
Personal Belonging Storage
We strongly recommend you use our storage facility as loose items cannot be taken onto the rides. This is situated at the Toy Shop in the Centre of the Park.
Cash points
We have cash points located in Guest Services, the Thomas Land shop, First and Last Coffee stop and by the Cafeteria. These cash points will charge you for each transaction. |